Privacy Policy —
33bd77 Online Gaming Platform

This Privacy Policy ("Policy") describes how 33bd77 ("the Platform", "we", "us", "our") collects, uses, stores, discloses, and protects personal data relating to individuals ("User", "Player", "you", "your") who access or use the services available at https://33bd77.app and any associated mobile-optimised interfaces (collectively, "the Platform").

33bd77 is Bangladesh's trusted online casino and sports betting platform, designed to serve Bangladeshi players across all eight administrative divisions — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. All financial transactions on the platform are conducted in Bangladeshi Taka (BDT) via bKash, Nagad, and Rocket.

We are committed to handling your personal data with the highest standards of care, transparency, and security. This Policy explains in plain terms what data we hold about you, why we hold it, how long we keep it, and what rights you have over it. We recommend reading this Policy in full alongside our Terms & Conditions.

This Policy is effective as of 1 January 2026. The date of the most recent review is noted in the hero section at the top of this page. 33bd77 reserves the right to update this Policy at any time; material changes will be communicated to registered players via email or in-platform notification.

33bd77 operates the online casino and sports betting platform accessible at https://33bd77.app. For the purposes of this Policy, 33bd77 is the data controller — the entity that determines the purposes and means by which your personal data is processed.

Our platform offers a comprehensive range of gambling and entertainment products, including cricket betting (covering BPL, Bangladesh Tigers internationals, T20 World Cup, and IPL), live casino tables, slot games, fishing games, specialty games, and a variety of promotional tournaments. All products are designed specifically for adult players in Bangladesh aged 18 and above.

If you have any questions about how 33bd77 processes your personal data, or if you wish to exercise any of your rights under this Policy, please contact our dedicated privacy support channel at [email protected]. Our support team operates 24/7 in Bangladesh Standard Time (BST, UTC+6).

33bd77 collects the following categories of personal data in the course of providing its services to you:

3.1 Registration Data

When you create a 33bd77 account, we collect the information you provide directly, including:

• Full legal name as it appears on your government-issued identity document;
• Date of birth (used to verify that you are aged 18 or above);
• Email address;
• Bangladesh mobile number (used for payment method linking and account security);
• Username and hashed password (your password is never stored in plain text).

3.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process, which is mandatory before any withdrawal can be processed, we collect:

• Copy of National Identity Card (NID), valid Bangladeshi passport, or equivalent government-issued photo ID;
• Proof of payment method — confirmation of the bKash, Nagad, or Rocket account used for deposits, registered in the player's own name;
• Any additional documentation requested by our compliance team where required by our anti-money laundering obligations.

3.3 Financial Transaction Data

• Deposit history: amounts, dates, timestamps, and payment method reference numbers for all BDT deposits made via bKash, Nagad, or Rocket;
• Withdrawal history: requested amounts, processing status, and payment method reference numbers;
• Running account balance in BDT;
• Bonus credits claimed, wagering progress, and bonus expiry records.

3.4 Gaming & Betting Activity Data

• All bets placed, including game or market selected, stake amount in BDT, odds (where applicable), outcome, and timestamp;
• Session history including login times, logout times, and active session duration;
• Game preferences and play patterns derived from your activity on the platform;
• Sports betting selections including cricket markets, football, kabaddi, and other covered events.

3.5 Technical & Device Data

• IP address and approximate geolocation (country and city level) derived from your IP;
• Device type, operating system, and browser version;
• Unique device identifiers where applicable;
• Platform access logs, including error logs and security event records.

3.6 Communications Data

• Records of all support interactions with our team via live chat or email;
• Feedback, complaints, or dispute records submitted through the platform;
• Responses to voluntary surveys or promotions where you choose to participate.

33bd77 collects personal data through the following means:

4.1 Directly from You

The majority of your personal data is provided directly by you during the registration process, during KYC verification, when making deposits or withdrawal requests, when contacting our support team, and when participating in promotions or tournaments.

4.2 Automatically During Platform Use

Technical and activity data is collected automatically each time you access or use the 33bd77 platform. This includes your IP address, device information, session timing data, and a full log of all bets placed and games accessed. This data is collected via server-side logging and, where applicable, browser-based tracking technologies described in Section 8 of this Policy.

4.3 From Payment Providers

When you make a deposit or withdrawal via bKash, Nagad, or Rocket, the respective payment provider confirms the transaction to 33bd77 along with the transaction reference number and your registered mobile number. 33bd77 does not receive your full bKash, Nagad, or Rocket account PIN or password — only transaction confirmation data is shared.

4.4 From Third-Party Game Providers

Game studios whose products are deployed on the 33bd77 platform — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may process technical gaming session data within their own RNG and game server infrastructure. 33bd77 receives game outcome and session data from these providers in order to credit winnings and maintain accurate account records.

33bd77 uses the personal data we hold about you for the following specific purposes:

33bd77 does not use your personal data for automated decision-making that produces significant legal effects without human review. Responsible gaming monitoring systems may flag accounts for manual review by our support team based on defined activity thresholds.

33bd77 processes your personal data on one or more of the following legal grounds, depending on the specific purpose for which the data is used:

• Contractual Necessity: Processing is necessary to perform the contract between you and 33bd77 under our Terms & Conditions — for example, to create and manage your account, process transactions, and deliver gaming services;
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided those interests are not overridden by your fundamental rights and freedoms;
• Legal Obligation: Processing is required in order for 33bd77 to comply with applicable legal obligations, including KYC, anti-money laundering, and record-keeping requirements;
• Consent: Where processing is based on your consent — for example, for the sending of promotional communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.

33bd77 does not sell your personal data to third parties. We may share your data with the following categories of recipient, strictly for the purposes described:

7.1 Payment Processors

Transaction data is shared with bKash, Nagad, and Rocket as necessary to process deposits and withdrawals in BDT. Each payment provider operates under its own privacy policy and data protection practices. 33bd77 is not responsible for the data handling practices of payment providers once data has left our platform systems.

7.2 Game Technology Providers

Game session and outcome data is processed by third-party game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) through their own certified game servers. These providers are contractually bound to process data solely for the purpose of delivering the game service and may not use it for independent marketing or profiling purposes.

7.3 Identity Verification Partners

Where 33bd77 uses third-party KYC verification tools or identity checking services, your KYC documents and registration data may be shared with such partners solely for the purpose of completing verification. These partners are contractually required to maintain strict data confidentiality.

7.4 Legal and Regulatory Authorities

33bd77 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by law, by a valid legal order, or where we believe disclosure is necessary to protect the rights, property, or safety of 33bd77, our players, or the public.

7.5 Business Succession

In the event of a merger, acquisition, restructuring, or sale of all or part of 33bd77's business assets, player data may be transferred to the successor entity. Players will be notified in advance of any such transfer that materially affects the processing of their personal data.

33bd77 uses cookies and similar browser-based tracking technologies to deliver a functional, personalised, and secure platform experience. A cookie is a small text file stored on your device by your browser when you visit the 33bd77 platform.

8.1 Types of Cookies Used

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies that keep you logged in to your 33bd77 account during a session. These cookies cannot be disabled without breaking core platform functionality;
• Functional Cookies: Used to remember your preferences such as language settings, preferred game categories, and notification settings;
• Analytics Cookies: Used to collect aggregated, anonymised data about how players use the platform — for example, which game categories are most popular, average session lengths, and error frequency. This data helps us improve 33bd77 for all Bangladeshi players;
• Security Cookies: Used to detect unusual login patterns, prevent cross-site request forgery (CSRF), and support our fraud-prevention systems.

8.2 Managing Cookies

Most modern browsers allow you to view, manage, and delete cookies via the browser settings menu. You may also set your browser to refuse all cookies or to alert you when a cookie is being set. Please note that disabling strictly necessary cookies will prevent you from logging in to your 33bd77 account and using the platform's core features.

33bd77 does not use third-party advertising cookies or behavioural retargeting cookies. No cookie data collected through the 33bd77 platform is shared with advertising networks.

33bd77 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure includes:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the 33bd77 platform is encrypted using industry-standard SSL/TLS protocols;
• Password Hashing: Player passwords are stored exclusively as irreversible cryptographic hashes. 33bd77 support staff cannot view your password and will never ask you for it;
• Access Controls: Access to player personal data within 33bd77's internal systems is restricted on a strict need-to-know basis. All staff with data access are subject to confidentiality obligations;
• Intrusion Detection: Our platform infrastructure is monitored continuously for unusual access patterns, potential intrusion attempts, and security anomalies;
• Two-Factor Authentication: Optional two-factor authentication (2FA) is available to all 33bd77 account holders and is strongly recommended to enhance account security.

In the event of a data security incident that poses a high risk to your rights and freedoms, 33bd77 will notify affected players without undue delay and will take immediate steps to contain and remediate the incident.

33bd77 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention guidelines apply:

Upon expiry of the applicable retention period, personal data is securely deleted from active systems or anonymised in such a way that it can no longer be attributed to you as an individual. Anonymised, aggregated data may be retained indefinitely for statistical and platform improvement purposes.

As a 33bd77 player, you have the following rights in relation to the personal data we hold about you. You may exercise any of these rights at any time by contacting [email protected]:

• Right of Access: You have the right to request a copy of all personal data 33bd77 holds about you. We will respond to access requests within 30 calendar days;
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. You may also update certain account details directly through your account settings;
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where we no longer have a lawful basis to retain it. Please note that certain data — particularly financial transaction records and KYC documents — must be retained for legal compliance purposes even after account closure;
• Right to Restriction of Processing: You may request that 33bd77 restrict the processing of your personal data in certain circumstances — for example, while a dispute is being resolved or while accuracy is being verified;
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive a copy of your data in a structured, machine-readable format;
• Right to Object: You have the right to object to processing based on our legitimate interests, including the right to object to direct marketing at any time without providing any reason;
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.

All rights requests will be assessed individually. In certain cases, 33bd77 may need to verify your identity before processing a rights request, in order to protect against fraudulent or unauthorised requests. We will never charge a fee for handling a rights request unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.

33bd77 is strictly an adults-only platform. Our services are intended exclusively for individuals aged 18 years and above. We do not knowingly collect, process, or retain personal data from any person under the age of 18.

During the registration process, all users are required to confirm that they are aged 18 or older. As part of our KYC verification process, documentary evidence of age is required before any withdrawal can be processed. Accounts that cannot be verified as belonging to an adult aged 18 or above will be suspended and any funds held may be subject to review in accordance with our Terms & Conditions.

If 33bd77 becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and you believe that your child has registered a 33bd77 account, please contact us immediately at [email protected] so that we may investigate and act promptly.

The 33bd77 platform integrates third-party services in order to deliver a complete gaming and payments experience to Bangladeshi players. These third-party services operate under their own independent privacy policies and data protection practices. 33bd77 is not responsible for the privacy practices of third-party services once data passes beyond our platform infrastructure.

Third-party service categories whose operations may involve processing of your data include:

• Payment Gateways: bKash, Nagad, Rocket, and Upay — for deposit and withdrawal processing in BDT. Each payment provider's privacy policy governs how your mobile payment data is handled on their side;
• Banking Partners: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank — for bank transfer processing where applicable;
• Game Studios: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi — for the delivery of casino games, live dealer tables, fishing games, and crash games. Each studio's game server infrastructure processes gaming session data independently;
• Security & Infrastructure Providers: Cloud hosting and cybersecurity service providers who support the technical operation of the 33bd77 platform under strict data processing agreements.

33bd77 enters into written data processing agreements with all third-party service providers who process personal data on our behalf. These agreements require third parties to process data only as instructed by 33bd77, to maintain appropriate security measures, and not to use the data for any independent purpose.

33bd77 primarily serves Bangladeshi players and processes the majority of player data within infrastructure serving the South and South-East Asian region. However, certain third-party service providers — in particular game studios and cloud infrastructure providers — may be headquartered or operate server infrastructure in jurisdictions outside Bangladesh.

Where personal data is transferred to a recipient located in a country that may not provide the same level of data protection as Bangladesh, 33bd77 takes appropriate safeguards to ensure that your personal data remains protected to the same standard described in this Policy. Such safeguards may include:

• Written contractual data transfer agreements incorporating data protection obligations equivalent to those described in this Policy;
• Limiting the scope of data transferred to only the minimum necessary for the third party to perform their contracted service;
• Technical security measures including encryption in transit and at rest.

If you would like further information about international data transfers involving your personal data, including a list of the countries to which your data may be transferred, please contact us at [email protected].

33bd77 reserves the right to review and update this Privacy Policy at any time. We may amend this Policy in response to changes in applicable law or regulation, changes to our data processing activities, feedback from players, or improvements to our platform.

When material changes are made to this Policy — that is, changes that significantly affect how we collect, use, or share your personal data — 33bd77 will notify registered players via email to their registered address and/or via an in-platform notification, providing at least seven (7) days' advance notice before the changes take effect.

For minor or administrative amendments that do not materially affect your rights or the way your data is processed, 33bd77 may update this Policy without prior notification, though the updated effective date will always be reflected at the top of this page.

Your continued use of the 33bd77 platform following the effective date of any amendment to this Policy constitutes your acceptance of the revised terms. If you do not agree with a material amendment, you should cease using the platform and contact [email protected] to request account closure before the amendment takes effect.

We encourage all 33bd77 players to review this Privacy Policy periodically to remain informed about how we protect your data. Archived versions of this Policy are available on request by contacting our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 33bd77 processes your personal data, please do not hesitate to get in touch with our dedicated support team through any of the following channels:

• Email: [email protected] — for privacy requests, data subject rights exercises, and general data protection enquiries;
• Live Chat: Available 24/7 directly on the 33bd77 platform — for real-time support on account and privacy matters;
• Support Hours: Around the clock, seven days a week — Bangladesh Standard Time (BST, UTC+6).

When submitting a privacy-related request by email, please include your registered 33bd77 username and a clear description of your request so that our team can identify your account and respond as efficiently as possible. For identity verification purposes, we may ask you to confirm certain account details before processing your request.